Terms for Alcohol Shipments

Persons under 21 years of age may not order or receive any shipment containing alcohol. Void where prohibited by law. To receive any package containing alcohol, an adult signature will be required.
There are several states that we currently cannot ship wine to, and this list of states can occasionally change. Currently, wine cannot be delivered to AL, AR, DE, GA, KS, KY, MD, ME, MS, MT, OK, PA, RI, SC, SD, TN, UT, and VT, or other areas where prohibited by law. Many states prohibit the direct, interstate shipment of wine to consumers, but allow compliant delivery on an intrastate basis. In these states, wine products are first sold to a local wholesaler, and then to a local retailer, enabling fully compliant delivery.
If you are dissatisfied with any shipment, we ask that you contact us within 15 days of receipt. We are not responsible for flawed wine after 15 days of receipt.
Due to various state and local regulations, we cannot deliver to post office boxes or military addresses.
All alcohol shipments are sent from licensed consolidation centers, generally between the first and second week of the month. For states where direct shipment is possible, packages will generally arrive within 2 to 5 business days. For states where scheduled, consolidated shipments are necessary, transit time for packages is generally 4 to 10 business days. Wherever possible, national couriers such as FedEx or UPS are used.
All orders must be for personal uses or as a gift (not as part of any type of law enforcement activity).
In the event of a damaged shipment, often the shipping carrier will repack the shipment with the undamaged portion repacked in a box other than our standard shipping box. If your shipment arrives damaged, please call us immediately at 415-381-1784 and report the incident for a prompt resolution.